Artificial intelligence (AI) has been defined as “the capability of a machine to mimic intelligent human behavior”. An artificially intelligent computer or device is one that’s programmed in a way that enables it to imitate, learn from, and adapt to human behavior. As AI continues to advance, it is inevitable that some jobs will be lost as a result.
Repetitive and low-skill work are particularly vulnerable to the impact of AI and automation. In this article, we will discuss 10 jobs that are likely to disappear with the rise of AI in the coming years.
Modern technology companies and multinational corporations are increasingly adopting automated telephone and scheduling systems in their daily operations. Voice-activated technologies, such as Google Home and Amazon Alexa, are rapidly replacing human receptionists. As early as 2015, a Japanese hotel had installed robotic receptionists, and other businesses are following suit. These systems use AI to direct callers to the appropriate department, effectively replacing the need for a human receptionist.
Robotic telemarketers are quickly replacing their human counterparts. These automated systems can make more calls in less time and eliminate the need for companies to pay human employees for the job. As a result, career growth in the telemarketing industry is projected to decline in the coming years. Since telemarketing doesn’t require a high level of emotional or social intelligence, it is highly susceptible to automation. Additionally, high turnover rates in the industry make automation an appealing alternative for employers.
The internet offers various effective proofreading tools that make human proofreaders less necessary. From Microsoft Word’s simple grammar and spelling checks to more advanced apps like Grammarly, these tools enable individuals to proofread their work quickly and easily.
The accounting profession is expected to decline as AI and automation continue to advance. Many bookkeeping tasks are already being automated with software like Microsoft Office, QuickBooks, and FreshBooks. AI can handle various accounting functions, including audits, payroll, and tax preparation. Leading accounting software providers, such as Sage and Xero, have integrated AI into their platforms to perform tasks like risk assessment, invoice categorization, and bank reconciliations.
Market Research Analysts
Market research analysts play a crucial role in developing products, services, content, and messages. However, automated surveys and AI can conduct research and collect information more efficiently, accurately, and quickly. Chatbots like GrowthBot can perform research by analyzing databases and providing valuable market research data. As a result, companies are less likely to pay individuals for market research when they can obtain it through automated means.
Compensation and Benefits Managers
While this job is projected to grow in the coming years, it is not exempt from automation. As businesses expand, especially in multinational markets, human and paper-based systems can create challenges, costs, and delays. AI can save time, effort, and money by providing services that would typically require multiple employees.
Advertising has evolved from physical billboards and print ads to radio, television, and now, digital platforms. The rise of social media and online ad marketplaces has made it easier for businesses to purchase advertising space without the need for salespeople. This shift reduces the demand for human advertising sales representatives and streamlines the process for businesses.
Couriers and Delivery Services
Couriers and delivery workers are also being replaced by robots and drones. In 2016, Domino’s completed the first-ever drone pizza delivery in New Zealand. Companies like Amazon have already begun using drones and robots to deliver packages, signaling a shift towards full automation in this industry.
Computer Support Specialists
Although the demand for computer support specialists is expected to grow, there is an abundance of online resources that provide assistance for various technical issues. Websites and platforms like YouTube offer step-by-step guides and instructions to solve problems that would have previously required the services of computer support specialists. Furthermore, companies are increasingly relying on automation and chatbots to respond to support questions from both customers and employees, reducing the need for human intervention.
As more consumers conduct research online before making purchases, the role of retail salespeople is diminishing. Many businesses are incorporating automated systems that allow customers to perform activities like self-checkout while shopping. Retail giants like Walmart now offer the option for customers to buy groceries online, further reducing the need for in-store sales staff.
While these are not the only professions at risk of being replaced by AI and automation, they serve as a reminder of the rapid technological advancements occurring in various industries. If you are working in or training for a job that could be replaced by automation (AI, drones, self-driving cars), it’s wise to have a backup plan and consider developing skills that will remain in demand in the future.
In conclusion, the rise of artificial intelligence presents both opportunities and challenges for the job market. As some professions disappear, new ones will emerge, requiring individuals to adapt and acquire new skills. By staying informed and prepared, workers can navigate the changing landscape and secure their place in the future workforce.